Timeless shoes, handcrafted to last.

We make timeless shoes and boots using premium leathers and proven construction. Every pair is made to order, allowing us to focus on quality materials and craftsmanship while keeping prices fair.

Single & Double Monks

Loafers & Slip-ons

Moccasin and Lace up

Refined Derbies

Vachettas Help Center

Frequently Asked Questions

Everything you need to know about our handmade leather shoes, delivery, sizing, care, and returns.

General Questions

1 Are Vachettas products handmade?
Yes! Every pair is handcrafted by skilled artisans with decades of experience, using traditional techniques passed down since the 1960s. No machines are used in stitching or finishing.
2 What type of leather is used?
We use premium calf leather sourced from trusted tanneries in Pakistan, ensuring shoes that are soft, durable, and age beautifully over time.
3 How do I know my shoe size?
Each pair is made-to-order with custom sizing. Please refer to our size guide for accurate measurements, or contact our team.
4 How long does it take to receive my order?
Every pair of shoes is handcrafted to order by our skilled artisans to ensure exceptional quality and attention to detail. Rather than keeping mass-produced inventory, we make each pair specifically for you.

Estimated delivery times:

🇺🇸 United States
7–10 business days from dispatch. Orders are typically dispatched within 3 days and delivered via free tracked express shipping.

🇬🇧 United Kingdom & Europe
5–7 business days from dispatch. Orders are typically dispatched within 3 days and delivered via free tracked express shipping.

Every order includes a tracking number, which is emailed to you as soon as your shoes are dispatched.
5 How should I care for my shoes?
We recommend using premium shoe care products like Saphir creams and waxes. Clean gently, polish regularly, and store in a dry place to maintain quality and longevity.
6 Can I order shoes in custom colors or designs?
Yes! We offer custom options for select models. Contact our team to discuss your preferences, and we’ll create a pair tailored just for you.
7 What if my shoes don’t fit perfectly?
We take great care to ensure accurate sizing, but if adjustments are needed, please contact us immediately. We provide guidance and support to achieve the best fit.
8 What is your return policy?
We offer a 30-day return from the delivery date. Use our return portal to submit your request, and it will be reviewed and approved within 24–48 hours.
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