1. What products does Vachettas offer? Vachettas.com provides a curated collection of premium leather shoes and jackets, blending timeless craftsmanship with modern style. Their range includes handmade leather shoes such as loafers, buckles, derby, lace-up, monk strap shoes, and oxford & wingtips, as well as men's leather boots and jackets.
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2. How can I contact Vachettas customer service? You can reach Vachettas' customer service team via email at support@vachettas.com or by filling out the contact form on their website. Their customer service is available from Monday to Saturday between 9:00 am to 5:00 pm.
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3. What is Vachettas' shipping policy? Vachettas offers free shipping worldwide. Orders typically take 5 to 7 business days to process before shipment. Once processed, delivery times may vary based on your location.
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4. Do you offer international shipping? Yes, Vachettas offers free shipping on all orders worldwide.
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5. What payment methods are accepted? Vachettas accepts various payment methods, including American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, and Visa.
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6. How can I track my order? You can track your order by your tracking number provided by Vachettas on FedEx.
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7. Are Vachettas products environmentally friendly? While leather is a natural and long-lasting material, Vachettas is committed to minimizing their environmental impact wherever possible. They source their leather from responsible suppliers and continually seek out eco-friendly practices in their production processes.
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8. What is Vachettas' return policy? For details on returns, please refer to Vachettas' Return Policy page on their website. If you have any questions or concerns about your purchase, you can contact their customer service team at support@vachettas.com.
9. Where is Vachettas located? Vachettas is based in the United Kingdom. Their physical address is 63-66 Hatton Garden, Fifth Floor Suite 23, London, EC1N 8LE, United Kingdom.
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10. Does Vachettas offer customization options for their products? Yes, Vachettas offers customization options for certain products. For example, their handmade men's black leather formal shoes are available in any color of your choice. Feel free to contact them for customized color orders.
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For more information, please visit Vachettas' official website at vachettas.com.